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Responsible Gambling

Play for fun

Gambling should be entertainment, never a way to make money. Check in with yourself regularly: are you playing at a pace that feels comfortable? If gambling starts to feel like too much, our safer gambling team is here to help.

Signs to look out for

It may be time to get help if you miss work or study to gamble, chase losses until nothing is left, borrow or take money to keep playing, lose interest in family and friends, or feel low because of gambling.

Financial limits

You can set a deposit limit, which counts all deposits in the period, or a net deposit limit, which takes eligible withdrawals away from your deposits. Limits can run daily, weekly or monthly in GMT, reset at the start of each new period and do not carry unused amounts forward.

A lower limit applies straight away. Raising or removing a limit only takes effect after a 24-hour cooling-off period and a fresh confirmation when you next log in. Your limits cover every account we identify as yours on sites run by Jumpman Gaming, and the strictest limit always applies.

Take a break

Our support team can pause your account for 24, 48 or 72 hours, for one to three weeks, for a month, or for any other length of time no longer than 6 weeks. A break covers our brand only, and your account opens again on its own when the break ends.

Self-exclusion

Self-exclusion lasts at least 6 months and covers every Jumpman Gaming website. It is applied to all your accounts within 24 hours and cannot be lifted early. When it ends, your account stays closed until you ask for it to be reopened, followed by a one-day cooling-off period.

Reality Check and GAMSTOP

Reality Check shows on-screen reminders of how long you have been playing, with options to keep playing, view your history or log out. We are also part of GAMSTOP, the free service that lets you block yourself from every online gambling operator with a British licence.

Free, confidential help

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